Terms & Conditions

By using the CINEROYALE website and services, users agree to the Terms and Conditions and are responsible for staying updated.

  • Tickets are non-cancellable, non-exchangeable, and non-refundable once purchased.
  • Ticket reservations are valid until 45 minutes before the show. Please collect your tickets from the Box Office at least 45 minutes prior to the screening.
  • Children over 3 ft. in height require a separate ticket.
  • 3D glasses will be provided for 3D films and must be returned before exiting.
  • In case of loss or damage to 3D glasses, a fee will be charged as per CINEROYALE policies.
  • Children under 16 years old are not permitted to attend 'A' rated films. Proof of age may be required.
  • Outside food and beverages are not permitted inside the cinema.
  • Entry is permitted only for valid ticket holders.
  • CINEROYALE is not responsible for the theft or loss of personal belongings.
  • Unauthorized filming with cameras, phones, tablets, etc., is strictly prohibited.
  • All decisions by CINEROYALE management are final and binding.